Client Background: A startup import company in Indonesia, focusing on industrial equipment for local construction and logistics industries.
Challenge:
The client sought reliable diesel generators, sweepers, and wet & dry vacuum cleaners, with concerns about humidity resistance of cleaning equipment, MOQ limits for gasoline generators, and timely after-sales maintenance for scrubbers
Solution:
We highlighted KEMA’s humidity-resistant sweepers and floor cleaners, global service network, and high-quality diesel generators and gasoline water pumps. We demonstrated core products on-site, and offered low MOQ trial orders for scrubbers and generators with localized technical support.
Result:
The client placed an on-site trial order for 5 diesel generators, 3 sweepers, and 2 high-pressure washers. Timely delivery and durable performance of the cleaning equipment and generators led to repeat orders, opening our Indonesian market access.
Client Testimonial “KEMA’s humidity-resistant products and flexible terms fit our local market needs. We’re eager to build a long-term partnership with them.” — Procurement Manager of the Client